Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04362
VM0004362Membermember4362@example.test · +601110004362 · Preferred outlet: OPLUMO Outlet 11
LunchNew Joiner
Consent Status
Opted In
Points Balance
572
Current loyalty balance
Lifetime Spend
RM 715
Across 10 visits
Total Visits
10
Since 2025-12-21
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
130d
2026-06-01
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
572 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-01 · OPLUMO Outlet 11
Outlet purchase
2026-05-20 · Member activity · RM 44.25
App session
2026-05-08 · OPLUMO Outlet 11
Points credited
2026-04-26 · Member activity · RM 50.15
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 11
Outlet purchase
2026-04-02 · Member activity · RM 56.05
Points credited
2026-03-21 · OPLUMO Outlet 11
Outlet purchase
2026-03-09 · Member activity · RM 61.95