Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 04355
VM0004355Silvermember4355@example.test · +601110004355 · Preferred outlet: OPLUMO Outlet 4
WeekendApp User
Consent Status
Opted In
Points Balance
1,075
Current loyalty balance
Lifetime Spend
RM 1,345
Across 13 visits
Total Visits
13
Since 2025-10-30
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
128d
2026-06-03
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,075 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-06-03 · OPLUMO Outlet 4
Outlet purchase
2026-05-22 · Member activity · RM 70.50
App session
2026-05-10 · OPLUMO Outlet 4
Points credited
2026-04-28 · Member activity · RM 79.90
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 4
Outlet purchase
2026-04-04 · Member activity · RM 89.30
Points credited
2026-03-23 · OPLUMO Outlet 4
Outlet purchase
2026-03-11 · Member activity · RM 98.70