Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04354
VM0004354Membermember4354@example.test · +601110004354 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted In
Points Balance
310
Current loyalty balance
Lifetime Spend
RM 388
Across 4 visits
Total Visits
4
Since 2026-08-16
Average Order Value
RM 93
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
310 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 3
Outlet purchase
2026-09-27 · Member activity · RM 69.75
App session
2026-09-15 · OPLUMO Outlet 3
Points credited
2026-09-03 · Member activity · RM 79.05
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 3
Outlet purchase
2026-08-10 · Member activity · RM 88.35
Points credited
2026-07-29 · OPLUMO Outlet 3
Outlet purchase
2026-07-17 · Member activity · RM 97.65