Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
ML
Mei Ling 04347
VM0004347Membermember4347@example.test · +601110004347 · Preferred outlet: OPLUMO Outlet 13
WeekendApp User
Consent Status
Opted In
Points Balance
286
Current loyalty balance
Lifetime Spend
RM 358
Across 6 visits
Total Visits
6
Since 2026-02-24
Average Order Value
RM 49
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
137d
2026-05-25
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
286 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-25 · OPLUMO Outlet 13
Outlet purchase
2026-05-13 · Member activity · RM 36.75
App session
2026-05-01 · OPLUMO Outlet 13
Points credited
2026-04-19 · Member activity · RM 41.65
Win-back campaign delivered
2026-04-07 · OPLUMO Outlet 13
Outlet purchase
2026-03-26 · Member activity · RM 46.55
Points credited
2026-03-14 · OPLUMO Outlet 13
Outlet purchase
2026-03-02 · Member activity · RM 51.45