Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04345
VM0004345Membermember4345@example.test · +601110004345 · Preferred outlet: OPLUMO Outlet 11
FamilyDelivery
Consent Status
Opted In
Points Balance
716
Current loyalty balance
Lifetime Spend
RM 896
Across 5 visits
Total Visits
5
Since 2026-07-05
Average Order Value
RM 147
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
24d
2026-09-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
716 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-15 · OPLUMO Outlet 11
Outlet purchase
2026-09-03 · Member activity · RM 110.25
App session
2026-08-22 · OPLUMO Outlet 11
Points credited
2026-08-10 · Member activity · RM 124.95
Win-back campaign delivered
2026-07-29 · OPLUMO Outlet 11
Outlet purchase
2026-07-17 · Member activity · RM 139.65
Points credited
2026-07-05 · OPLUMO Outlet 11
Outlet purchase
2026-06-23 · Member activity · RM 154.35