Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04344
VM0004344Silvermember4344@example.test · +601110004344 · Preferred outlet: OPLUMO Outlet 10
High ValueWeekend
Consent Status
Opted In
Points Balance
1,930
Current loyalty balance
Lifetime Spend
RM 2,413
Across 36 visits
Total Visits
36
Since 2024-09-13
Average Order Value
RM 69
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
126d
2026-06-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,930 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 10
Outlet purchase
2026-05-24 · Member activity · RM 51.75
App session
2026-05-12 · OPLUMO Outlet 10
Points credited
2026-04-30 · Member activity · RM 58.65
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 10
Outlet purchase
2026-04-06 · Member activity · RM 65.55
Points credited
2026-03-25 · OPLUMO Outlet 10
Outlet purchase
2026-03-13 · Member activity · RM 72.45