Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04340
VM0004340Goldmember4340@example.test · +601110004340 · Preferred outlet: OPLUMO Outlet 6
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
4,373
Current loyalty balance
Lifetime Spend
RM 5,467
Across 39 visits
Total Visits
39
Since 2024-10-16
Average Order Value
RM 163
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
4,373 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 6
Outlet purchase
2026-08-19 · Member activity · RM 122.25
App session
2026-08-07 · OPLUMO Outlet 6
Points credited
2026-07-26 · Member activity · RM 138.55
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 6
Outlet purchase
2026-07-02 · Member activity · RM 154.85
Points credited
2026-06-20 · OPLUMO Outlet 6
Outlet purchase
2026-06-08 · Member activity · RM 171.15