Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04338
VM0004338Goldmember4338@example.test · +601110004338 · Preferred outlet: OPLUMO Outlet 4
LunchNew Joiner
Consent Status
Opted In
Points Balance
3,563
Current loyalty balance
Lifetime Spend
RM 4,454
Across 30 visits
Total Visits
30
Since 2025-01-03
Average Order Value
RM 119
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
122d
2026-06-09
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Gold tier
Membership & rewards
Gold member
3,563 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-09 · OPLUMO Outlet 4
Outlet purchase
2026-05-28 · Member activity · RM 89.25
App session
2026-05-16 · OPLUMO Outlet 4
Points credited
2026-05-04 · Member activity · RM 101.15
Win-back campaign delivered
2026-04-22 · OPLUMO Outlet 4
Outlet purchase
2026-04-10 · Member activity · RM 113.05
Points credited
2026-03-29 · OPLUMO Outlet 4
Outlet purchase
2026-03-17 · Member activity · RM 124.95