Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04336
VM0004336Membermember4336@example.test · +601110004336 · Preferred outlet: OPLUMO Outlet 2
High ValueWeekend
Consent Status
Opted In
Points Balance
699
Current loyalty balance
Lifetime Spend
RM 875
Across 24 visits
Total Visits
24
Since 2025-03-06
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 2
Most visited location
Last Visit
168d
2026-04-24
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
699 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-24 · OPLUMO Outlet 2
Outlet purchase
2026-04-12 · Member activity · RM 33.00
App session
2026-03-31 · OPLUMO Outlet 2
Points credited
2026-03-19 · Member activity · RM 37.40
Win-back campaign delivered
2026-03-07 · OPLUMO Outlet 2
Outlet purchase
2026-02-23 · Member activity · RM 41.80
Points credited
2026-02-11 · OPLUMO Outlet 2
Outlet purchase
2026-01-30 · Member activity · RM 46.20