Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04332
VM0004332Membermember4332@example.test · +601110004332 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
665
Current loyalty balance
Lifetime Spend
RM 832
Across 15 visits
Total Visits
15
Since 2025-11-13
Average Order Value
RM 70
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
78d
2026-07-23
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Member tier
Membership & rewards
Member member
665 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-07-23 · OPLUMO Outlet 15
Outlet purchase
2026-07-11 · Member activity · RM 52.50
App session
2026-06-29 · OPLUMO Outlet 15
Points credited
2026-06-17 · Member activity · RM 59.50
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 15
Outlet purchase
2026-05-24 · Member activity · RM 66.50
Points credited
2026-05-12 · OPLUMO Outlet 15
Outlet purchase
2026-04-30 · Member activity · RM 73.50