Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 04331
VM0004331Membermember4331@example.test · +601110004331 · Preferred outlet: OPLUMO Outlet 14
WeekendApp User
Consent Status
Opted In
Points Balance
65
Current loyalty balance
Lifetime Spend
RM 82
Across 1 visits
Total Visits
1
Since 2026-08-21
Average Order Value
RM 90
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
31d
2026-09-08
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
65 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-08 · OPLUMO Outlet 14
Outlet purchase
2026-08-27 · Member activity · RM 67.50
App session
2026-08-15 · OPLUMO Outlet 14
Points credited
2026-08-03 · Member activity · RM 76.50
Win-back campaign delivered
2026-07-22 · OPLUMO Outlet 14
Outlet purchase
2026-07-10 · Member activity · RM 85.50
Points credited
2026-06-28 · OPLUMO Outlet 14
Outlet purchase
2026-06-16 · Member activity · RM 94.50