Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04329
VM0004329Platinummember4329@example.test · +601110004329 · Preferred outlet: OPLUMO Outlet 12
FamilyDelivery
Consent Status
Opted In
Points Balance
6,489
Current loyalty balance
Lifetime Spend
RM 8,112
Across 43 visits
Total Visits
43
Since 2024-08-05
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
39d
2026-08-31
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,489 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 12
Outlet purchase
2026-08-19 · Member activity · RM 118.50
App session
2026-08-07 · OPLUMO Outlet 12
Points credited
2026-07-26 · Member activity · RM 134.30
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 12
Outlet purchase
2026-07-02 · Member activity · RM 150.10
Points credited
2026-06-20 · OPLUMO Outlet 12
Outlet purchase
2026-06-08 · Member activity · RM 165.90