Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04317
VM0004317Silvermember4317@example.test · +601110004317 · Preferred outlet: OPLUMO Outlet 17
New JoinerHigh Value
Consent Status
Opted Out
Points Balance
2,181
Current loyalty balance
Lifetime Spend
RM 2,726
Across 21 visits
Total Visits
21
Since 2025-05-20
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 17
Most visited location
Last Visit
147d
2026-05-15
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,181 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-15 · OPLUMO Outlet 17
Outlet purchase
2026-05-03 · Member activity · RM 99.75
App session
2026-04-21 · OPLUMO Outlet 17
Points credited
2026-04-09 · Member activity · RM 113.05
Win-back campaign delivered
2026-03-28 · OPLUMO Outlet 17
Outlet purchase
2026-03-16 · Member activity · RM 126.35
Points credited
2026-03-04 · OPLUMO Outlet 17
Outlet purchase
2026-02-20 · Member activity · RM 139.65