Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04315
VM0004315Membermember4315@example.test · +601110004315 · Preferred outlet: OPLUMO Outlet 15
WeekendApp User
Consent Status
Opted In
Points Balance
596
Current loyalty balance
Lifetime Spend
RM 746
Across 25 visits
Total Visits
25
Since 2025-06-23
Average Order Value
RM 33
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
41d
2026-08-29
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
596 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-29 · OPLUMO Outlet 15
Outlet purchase
2026-08-17 · Member activity · RM 24.75
App session
2026-08-05 · OPLUMO Outlet 15
Points credited
2026-07-24 · Member activity · RM 28.05
Win-back campaign delivered
2026-07-12 · OPLUMO Outlet 15
Outlet purchase
2026-06-30 · Member activity · RM 31.35
Points credited
2026-06-18 · OPLUMO Outlet 15
Outlet purchase
2026-06-06 · Member activity · RM 34.65