Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
M0
Michelle 04307
VM0004307Membermember4307@example.test · +601110004307 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted In
Points Balance
459
Current loyalty balance
Lifetime Spend
RM 574
Across 5 visits
Total Visits
5
Since 2026-02-25
Average Order Value
RM 94
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
154d
2026-05-08
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
459 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-08 · OPLUMO Outlet 7
Outlet purchase
2026-04-26 · Member activity · RM 70.50
App session
2026-04-14 · OPLUMO Outlet 7
Points credited
2026-04-02 · Member activity · RM 79.90
Win-back campaign delivered
2026-03-21 · OPLUMO Outlet 7
Outlet purchase
2026-03-09 · Member activity · RM 89.30
Points credited
2026-02-25 · OPLUMO Outlet 7
Outlet purchase
2026-02-13 · Member activity · RM 98.70