Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 04298
VM0004298Membermember4298@example.test · +601110004298 · Preferred outlet: OPLUMO Outlet 15
LunchNew Joiner
Consent Status
Opted In
Points Balance
497
Current loyalty balance
Lifetime Spend
RM 622
Across 6 visits
Total Visits
6
Since 2026-07-11
Average Order Value
RM 108
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
0d
2026-10-09
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
497 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-09 · OPLUMO Outlet 15
Outlet purchase
2026-09-27 · Member activity · RM 81.00
App session
2026-09-15 · OPLUMO Outlet 15
Points credited
2026-09-03 · Member activity · RM 91.80
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 15
Outlet purchase
2026-08-10 · Member activity · RM 102.60
Points credited
2026-07-29 · OPLUMO Outlet 15
Outlet purchase
2026-07-17 · Member activity · RM 113.40