Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Aiman 04296
VM0004296Silvermember4296@example.test · +601110004296 · Preferred outlet: OPLUMO Outlet 13
High ValueWeekend
Consent Status
Opted In
Points Balance
1,243
Current loyalty balance
Lifetime Spend
RM 1,554
Across 39 visits
Total Visits
39
Since 2024-06-08
Average Order Value
RM 41
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
169d
2026-04-23
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,243 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-23 · OPLUMO Outlet 13
Outlet purchase
2026-04-11 · Member activity · RM 30.75
App session
2026-03-30 · OPLUMO Outlet 13
Points credited
2026-03-18 · Member activity · RM 34.85
Win-back campaign delivered
2026-03-06 · OPLUMO Outlet 13
Outlet purchase
2026-02-22 · Member activity · RM 38.95
Points credited
2026-02-10 · OPLUMO Outlet 13
Outlet purchase
2026-01-29 · Member activity · RM 43.05