Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04294
VM0004294Goldmember4294@example.test · +601110004294 · Preferred outlet: OPLUMO Outlet 11
App UserFamily
Consent Status
Opted In
Points Balance
3,225
Current loyalty balance
Lifetime Spend
RM 4,032
Across 44 visits
Total Visits
44
Since 2024-08-13
Average Order Value
RM 110
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
13d
2026-09-26
App Status
Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards
Gold member
3,225 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 11
Outlet purchase
2026-09-14 · Member activity · RM 82.50
App session
2026-09-02 · OPLUMO Outlet 11
Points credited
2026-08-21 · Member activity · RM 93.50
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 11
Outlet purchase
2026-07-28 · Member activity · RM 104.50
Points credited
2026-07-16 · OPLUMO Outlet 11
Outlet purchase
2026-07-04 · Member activity · RM 115.50