Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04293
VM0004293Silvermember4293@example.test · +601110004293 · Preferred outlet: OPLUMO Outlet 10
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,782
Current loyalty balance
Lifetime Spend
RM 2,228
Across 27 visits
Total Visits
27
Since 2025-06-19
Average Order Value
RM 81
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
9d
2026-09-30
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,782 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-30 · OPLUMO Outlet 10
Outlet purchase
2026-09-18 · Member activity · RM 60.75
App session
2026-09-06 · OPLUMO Outlet 10
Points credited
2026-08-25 · Member activity · RM 68.85
Win-back campaign delivered
2026-08-13 · OPLUMO Outlet 10
Outlet purchase
2026-08-01 · Member activity · RM 76.95
Points credited
2026-07-20 · OPLUMO Outlet 10
Outlet purchase
2026-07-08 · Member activity · RM 85.05