Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04290
VM0004290Platinummember4290@example.test · +601110004290 · Preferred outlet: OPLUMO Outlet 7
LunchNew Joiner
Consent Status
Opted Out
Points Balance
5,416
Current loyalty balance
Lifetime Spend
RM 6,770
Across 36 visits
Total Visits
36
Since 2025-01-04
Average Order Value
RM 157
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
13d
2026-09-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,416 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-09-26 · OPLUMO Outlet 7
Outlet purchase
2026-09-14 · Member activity · RM 117.75
App session
2026-09-02 · OPLUMO Outlet 7
Points credited
2026-08-21 · Member activity · RM 133.45
Win-back campaign delivered
2026-08-09 · OPLUMO Outlet 7
Outlet purchase
2026-07-28 · Member activity · RM 149.15
Points credited
2026-07-16 · OPLUMO Outlet 7
Outlet purchase
2026-07-04 · Member activity · RM 164.85