Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04280
VM0004280Silvermember4280@example.test · +601110004280 · Preferred outlet: OPLUMO Outlet 14
High ValueWeekend
Consent Status
Opted In
Points Balance
1,339
Current loyalty balance
Lifetime Spend
RM 1,674
Across 14 visits
Total Visits
14
Since 2025-08-25
Average Order Value
RM 140
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
176d
2026-04-16
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,339 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-16 · OPLUMO Outlet 14
Outlet purchase
2026-04-04 · Member activity · RM 105.00
App session
2026-03-23 · OPLUMO Outlet 14
Points credited
2026-03-11 · Member activity · RM 119.00
Win-back campaign delivered
2026-02-27 · OPLUMO Outlet 14
Outlet purchase
2026-02-15 · Member activity · RM 133.00
Points credited
2026-02-03 · OPLUMO Outlet 14
Outlet purchase
2026-01-22 · Member activity · RM 147.00