Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 00428
VM0000428Silvermember428@example.test · +601110000428 · Preferred outlet: OPLUMO Outlet 4
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,306
Current loyalty balance
Lifetime Spend
RM 1,633
Across 20 visits
Total Visits
20
Since 2025-10-24
Average Order Value
RM 97
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
8d
2026-10-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,306 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-10-01 · OPLUMO Outlet 4
Outlet purchase
2026-09-19 · Member activity · RM 72.75
App session
2026-09-07 · OPLUMO Outlet 4
Points credited
2026-08-26 · Member activity · RM 82.45
Win-back campaign delivered
2026-08-14 · OPLUMO Outlet 4
Outlet purchase
2026-08-02 · Member activity · RM 92.15
Points credited
2026-07-21 · OPLUMO Outlet 4
Outlet purchase
2026-07-09 · Member activity · RM 101.85