Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04278
VM0004278Platinummember4278@example.test · +601110004278 · Preferred outlet: OPLUMO Outlet 12
App UserFamily
Consent Status
Opted In
Points Balance
5,815
Current loyalty balance
Lifetime Spend
RM 7,269
Across 45 visits
Total Visits
45
Since 2024-04-23
Average Order Value
RM 159
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
107d
2026-06-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Platinum tier
Membership & rewards
Platinum member
5,815 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-24 · OPLUMO Outlet 12
Outlet purchase
2026-06-12 · Member activity · RM 119.25
App session
2026-05-31 · OPLUMO Outlet 12
Points credited
2026-05-19 · Member activity · RM 135.15
Win-back campaign delivered
2026-05-07 · OPLUMO Outlet 12
Outlet purchase
2026-04-25 · Member activity · RM 151.05
Points credited
2026-04-13 · OPLUMO Outlet 12
Outlet purchase
2026-04-01 · Member activity · RM 166.95