Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 04274
VM0004274Platinummember4274@example.test · +601110004274 · Preferred outlet: OPLUMO Outlet 8
LunchNew Joiner
Consent Status
Opted In
Points Balance
6,905
Current loyalty balance
Lifetime Spend
RM 8,631
Across 41 visits
Total Visits
41
Since 2024-09-30
Average Order Value
RM 179
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
19d
2026-09-20
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
6,905 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-20 · OPLUMO Outlet 8
Outlet purchase
2026-09-08 · Member activity · RM 134.25
App session
2026-08-27 · OPLUMO Outlet 8
Points credited
2026-08-15 · Member activity · RM 152.15
Win-back campaign delivered
2026-08-03 · OPLUMO Outlet 8
Outlet purchase
2026-07-22 · Member activity · RM 170.05
Points credited
2026-07-10 · OPLUMO Outlet 8
Outlet purchase
2026-06-28 · Member activity · RM 187.95