Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04270
VM0004270Membermember4270@example.test · +601110004270 · Preferred outlet: OPLUMO Outlet 4
App UserFamily
Consent Status
Opted In
Points Balance
650
Current loyalty balance
Lifetime Spend
RM 814
Across 8 visits
Total Visits
8
Since 2025-12-22
Average Order Value
RM 122
Member AOV
Preferred Outlet
OPLUMO Outlet 4
Most visited location
Last Visit
165d
2026-04-27
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
650 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-27 · OPLUMO Outlet 4
Outlet purchase
2026-04-15 · Member activity · RM 91.50
App session
2026-04-03 · OPLUMO Outlet 4
Points credited
2026-03-22 · Member activity · RM 103.70
Win-back campaign delivered
2026-03-10 · OPLUMO Outlet 4
Outlet purchase
2026-02-26 · Member activity · RM 115.90
Points credited
2026-02-14 · OPLUMO Outlet 4
Outlet purchase
2026-02-02 · Member activity · RM 128.10