Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 00427
VM0000427Silvermember427@example.test · +601110000427 · Preferred outlet: OPLUMO Outlet 3
WeekendApp User
Consent Status
Opted In
Points Balance
1,317
Current loyalty balance
Lifetime Spend
RM 1,647
Across 25 visits
Total Visits
25
Since 2025-03-08
Average Order Value
RM 84
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
148d
2026-05-14
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,317 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 3
Outlet purchase
2026-05-02 · Member activity · RM 63.00
App session
2026-04-20 · OPLUMO Outlet 3
Points credited
2026-04-08 · Member activity · RM 71.40
Win-back campaign delivered
2026-03-27 · OPLUMO Outlet 3
Outlet purchase
2026-03-15 · Member activity · RM 79.80
Points credited
2026-03-03 · OPLUMO Outlet 3
Outlet purchase
2026-02-19 · Member activity · RM 88.20