Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04257
VM0004257Membermember4257@example.test · +601110004257 · Preferred outlet: OPLUMO Outlet 8
FamilyDelivery
Consent Status
Opted In
Points Balance
112
Current loyalty balance
Lifetime Spend
RM 140
Across 3 visits
Total Visits
3
Since 2026-04-15
Average Order Value
RM 59
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
141d
2026-05-21
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
112 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-05-21 · OPLUMO Outlet 8
Outlet purchase
2026-05-09 · Member activity · RM 44.25
App session
2026-04-27 · OPLUMO Outlet 8
Points credited
2026-04-15 · Member activity · RM 50.15
Win-back campaign delivered
2026-04-03 · OPLUMO Outlet 8
Outlet purchase
2026-03-22 · Member activity · RM 56.05
Points credited
2026-03-10 · OPLUMO Outlet 8
Outlet purchase
2026-02-26 · Member activity · RM 61.95