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Members · Customer 360

Customer 360

A complete view of this member's profile, value, behaviour and engagement across all outlets.

D0

Daniel 04254

VM0004254Gold

member4254@example.test · +601110004254 · Preferred outlet: OPLUMO Outlet 5

App UserFamily
Consent Status
Opted In
Points Balance
3,264
Current loyalty balance
Lifetime Spend
RM 4,081
Across 42 visits
Total Visits
42
Since 2024-09-25
Average Order Value
RM 83
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
6d
2026-10-03
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Gold tier
Membership & rewards

Gold member

★
3,264 pointsCurrent redeemable points balance.
%
RM10 Birthday RewardAvailable · expires 2026-12-31
%
Free BeverageAvailable · expires 2026-11-30
Member notes

Relationship context

N
CRM NotePrefers weekend visits
Recent activity

Member timeline

Win-back campaign delivered
2026-10-03 · OPLUMO Outlet 5
Outlet purchase
2026-09-21 · Member activity · RM 62.25
App session
2026-09-09 · OPLUMO Outlet 5
Points credited
2026-08-28 · Member activity · RM 70.55
Win-back campaign delivered
2026-08-16 · OPLUMO Outlet 5
Outlet purchase
2026-08-04 · Member activity · RM 78.85
Points credited
2026-07-23 · OPLUMO Outlet 5
Outlet purchase
2026-07-11 · Member activity · RM 87.15