Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04252
VM0004252Silvermember4252@example.test · +601110004252 · Preferred outlet: OPLUMO Outlet 3
DeliveryBirthday Soon
Consent Status
Opted Out
Points Balance
1,232
Current loyalty balance
Lifetime Spend
RM 1,541
Across 16 visits
Total Visits
16
Since 2025-07-18
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
178d
2026-04-14
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,232 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-14 · OPLUMO Outlet 3
Outlet purchase
2026-04-02 · Member activity · RM 60.00
App session
2026-03-21 · OPLUMO Outlet 3
Points credited
2026-03-09 · Member activity · RM 68.00
Win-back campaign delivered
2026-02-25 · OPLUMO Outlet 3
Outlet purchase
2026-02-13 · Member activity · RM 76.00
Points credited
2026-02-01 · OPLUMO Outlet 3
Outlet purchase
2026-01-20 · Member activity · RM 84.00