Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04243
VM0004243Membermember4243@example.test · +601110004243 · Preferred outlet: OPLUMO Outlet 11
WeekendApp User
Consent Status
Opted Out
Points Balance
881
Current loyalty balance
Lifetime Spend
RM 1,102
Across 7 visits
Total Visits
7
Since 2026-01-23
Average Order Value
RM 168
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
151d
2026-05-11
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
881 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-11 · OPLUMO Outlet 11
Outlet purchase
2026-04-29 · Member activity · RM 126.00
App session
2026-04-17 · OPLUMO Outlet 11
Points credited
2026-04-05 · Member activity · RM 142.80
Win-back campaign delivered
2026-03-24 · OPLUMO Outlet 11
Outlet purchase
2026-03-12 · Member activity · RM 159.60
Points credited
2026-02-28 · OPLUMO Outlet 11
Outlet purchase
2026-02-16 · Member activity · RM 176.40