Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
K0
Kavitha 04241
VM0004241Membermember4241@example.test · +601110004241 · Preferred outlet: OPLUMO Outlet 9
FamilyDelivery
Consent Status
Opted In
Points Balance
771
Current loyalty balance
Lifetime Spend
RM 964
Across 13 visits
Total Visits
13
Since 2025-09-25
Average Order Value
RM 80
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
163d
2026-04-29
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
771 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-04-29 · OPLUMO Outlet 9
Outlet purchase
2026-04-17 · Member activity · RM 60.00
App session
2026-04-05 · OPLUMO Outlet 9
Points credited
2026-03-24 · Member activity · RM 68.00
Win-back campaign delivered
2026-03-12 · OPLUMO Outlet 9
Outlet purchase
2026-02-28 · Member activity · RM 76.00
Points credited
2026-02-16 · OPLUMO Outlet 9
Outlet purchase
2026-02-04 · Member activity · RM 84.00