Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04233
VM0004233Silvermember4233@example.test · +601110004233 · Preferred outlet: OPLUMO Outlet 1
FamilyDelivery
Consent Status
Opted In
Points Balance
1,918
Current loyalty balance
Lifetime Spend
RM 2,398
Across 19 visits
Total Visits
19
Since 2025-07-16
Average Order Value
RM 114
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
126d
2026-06-05
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,918 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-05 · OPLUMO Outlet 1
Outlet purchase
2026-05-24 · Member activity · RM 85.50
App session
2026-05-12 · OPLUMO Outlet 1
Points credited
2026-04-30 · Member activity · RM 96.90
Win-back campaign delivered
2026-04-18 · OPLUMO Outlet 1
Outlet purchase
2026-04-06 · Member activity · RM 108.30
Points credited
2026-03-25 · OPLUMO Outlet 1
Outlet purchase
2026-03-13 · Member activity · RM 119.70