Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
N0
Nurul 04221
VM0004221Membermember4221@example.test · +601110004221 · Preferred outlet: OPLUMO Outlet 6
New JoinerHigh Value
Consent Status
Opted In
Points Balance
894
Current loyalty balance
Lifetime Spend
RM 1,119
Across 31 visits
Total Visits
31
Since 2024-11-02
Average Order Value
RM 44
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
166d
2026-04-26
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
894 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-26 · OPLUMO Outlet 6
Outlet purchase
2026-04-14 · Member activity · RM 33.00
App session
2026-04-02 · OPLUMO Outlet 6
Points credited
2026-03-21 · Member activity · RM 37.40
Win-back campaign delivered
2026-03-09 · OPLUMO Outlet 6
Outlet purchase
2026-02-25 · Member activity · RM 41.80
Points credited
2026-02-13 · OPLUMO Outlet 6
Outlet purchase
2026-02-01 · Member activity · RM 46.20