Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04218
VM0004218Silvermember4218@example.test · +601110004218 · Preferred outlet: OPLUMO Outlet 3
LunchNew Joiner
Consent Status
Opted Out
Points Balance
1,160
Current loyalty balance
Lifetime Spend
RM 1,451
Across 41 visits
Total Visits
41
Since 2024-09-01
Average Order Value
RM 35
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
48d
2026-08-22
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,160 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-22 · OPLUMO Outlet 3
Outlet purchase
2026-08-10 · Member activity · RM 26.25
App session
2026-07-29 · OPLUMO Outlet 3
Points credited
2026-07-17 · Member activity · RM 29.75
Win-back campaign delivered
2026-07-05 · OPLUMO Outlet 3
Outlet purchase
2026-06-23 · Member activity · RM 33.25
Points credited
2026-06-11 · OPLUMO Outlet 3
Outlet purchase
2026-05-30 · Member activity · RM 36.75