Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04213
VM0004213Silvermember4213@example.test · +601110004213 · Preferred outlet: OPLUMO Outlet 15
New JoinerHigh Value
Consent Status
Opted In
Points Balance
2,302
Current loyalty balance
Lifetime Spend
RM 2,878
Across 25 visits
Total Visits
25
Since 2025-04-25
Average Order Value
RM 129
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
100d
2026-07-01
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,302 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-01 · OPLUMO Outlet 15
Outlet purchase
2026-06-19 · Member activity · RM 96.75
App session
2026-06-07 · OPLUMO Outlet 15
Points credited
2026-05-26 · Member activity · RM 109.65
Win-back campaign delivered
2026-05-14 · OPLUMO Outlet 15
Outlet purchase
2026-05-02 · Member activity · RM 122.55
Points credited
2026-04-20 · OPLUMO Outlet 15
Outlet purchase
2026-04-08 · Member activity · RM 135.45