Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04210
VM0004210Membermember4210@example.test · +601110004210 · Preferred outlet: OPLUMO Outlet 12
LunchNew Joiner
Consent Status
Opted In
Points Balance
851
Current loyalty balance
Lifetime Spend
RM 1,064
Across 10 visits
Total Visits
10
Since 2026-04-05
Average Order Value
RM 131
Member AOV
Preferred Outlet
OPLUMO Outlet 12
Most visited location
Last Visit
25d
2026-09-14
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
851 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-14 · OPLUMO Outlet 12
Outlet purchase
2026-09-02 · Member activity · RM 98.25
App session
2026-08-21 · OPLUMO Outlet 12
Points credited
2026-08-09 · Member activity · RM 111.35
Win-back campaign delivered
2026-07-28 · OPLUMO Outlet 12
Outlet purchase
2026-07-16 · Member activity · RM 124.45
Points credited
2026-07-04 · OPLUMO Outlet 12
Outlet purchase
2026-06-22 · Member activity · RM 137.55