Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04206
VM0004206Silvermember4206@example.test · +601110004206 · Preferred outlet: OPLUMO Outlet 8
App UserFamily
Consent Status
Opted In
Points Balance
2,232
Current loyalty balance
Lifetime Spend
RM 2,791
Across 25 visits
Total Visits
25
Since 2025-04-11
Average Order Value
RM 123
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
114d
2026-06-17
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,232 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-17 · OPLUMO Outlet 8
Outlet purchase
2026-06-05 · Member activity · RM 92.25
App session
2026-05-24 · OPLUMO Outlet 8
Points credited
2026-05-12 · Member activity · RM 104.55
Win-back campaign delivered
2026-04-30 · OPLUMO Outlet 8
Outlet purchase
2026-04-18 · Member activity · RM 116.85
Points credited
2026-04-06 · OPLUMO Outlet 8
Outlet purchase
2026-03-25 · Member activity · RM 129.15