Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 00042
VM0000042Silvermember42@example.test · +601110000042 · Preferred outlet: OPLUMO Outlet 9
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,230
Current loyalty balance
Lifetime Spend
RM 1,538
Across 12 visits
Total Visits
12
Since 2025-09-29
Average Order Value
RM 144
Member AOV
Preferred Outlet
OPLUMO Outlet 9
Most visited location
Last Visit
177d
2026-04-15
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,230 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-04-15 · OPLUMO Outlet 9
Outlet purchase
2026-04-03 · Member activity · RM 108.00
App session
2026-03-22 · OPLUMO Outlet 9
Points credited
2026-03-10 · Member activity · RM 122.40
Win-back campaign delivered
2026-02-26 · OPLUMO Outlet 9
Outlet purchase
2026-02-14 · Member activity · RM 136.80
Points credited
2026-02-02 · OPLUMO Outlet 9
Outlet purchase
2026-01-21 · Member activity · RM 151.20