Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
H0
Hakim 04196
VM0004196Silvermember4196@example.test · +601110004196 · Preferred outlet: OPLUMO Outlet 15
DeliveryBirthday Soon
Consent Status
Opted In
Points Balance
1,639
Current loyalty balance
Lifetime Spend
RM 2,050
Across 27 visits
Total Visits
27
Since 2025-06-17
Average Order Value
RM 63
Member AOV
Preferred Outlet
OPLUMO Outlet 15
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,639 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 15
Outlet purchase
2026-09-16 · Member activity · RM 47.25
App session
2026-09-04 · OPLUMO Outlet 15
Points credited
2026-08-23 · Member activity · RM 53.55
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 15
Outlet purchase
2026-07-30 · Member activity · RM 59.85
Points credited
2026-07-18 · OPLUMO Outlet 15
Outlet purchase
2026-07-06 · Member activity · RM 66.15