Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
A0
Arun 04192
VM0004192Platinummember4192@example.test · +601110004192 · Preferred outlet: OPLUMO Outlet 11
High ValueWeekend
Consent Status
Opted In
Points Balance
5,039
Current loyalty balance
Lifetime Spend
RM 6,299
Across 33 visits
Total Visits
33
Since 2025-02-14
Average Order Value
RM 169
Member AOV
Preferred Outlet
OPLUMO Outlet 11
Most visited location
Last Visit
26d
2026-09-13
App Status
Installed
OPLUMO App relationship
Member Status
Active
Platinum tier
Membership & rewards
Platinum member
5,039 pointsCurrent redeemable points balance.
RM10 Birthday RewardUsed · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-13 · OPLUMO Outlet 11
Outlet purchase
2026-09-01 · Member activity · RM 126.75
App session
2026-08-20 · OPLUMO Outlet 11
Points credited
2026-08-08 · Member activity · RM 143.65
Win-back campaign delivered
2026-07-27 · OPLUMO Outlet 11
Outlet purchase
2026-07-15 · Member activity · RM 160.55
Points credited
2026-07-03 · OPLUMO Outlet 11
Outlet purchase
2026-06-21 · Member activity · RM 177.45