Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04189
VM0004189Silvermember4189@example.test · +601110004189 · Preferred outlet: OPLUMO Outlet 8
New JoinerHigh Value
Consent Status
Opted In
Points Balance
1,546
Current loyalty balance
Lifetime Spend
RM 1,934
Across 26 visits
Total Visits
26
Since 2025-06-07
Average Order Value
RM 95
Member AOV
Preferred Outlet
OPLUMO Outlet 8
Most visited location
Last Visit
39d
2026-08-31
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,546 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-31 · OPLUMO Outlet 8
Outlet purchase
2026-08-19 · Member activity · RM 71.25
App session
2026-08-07 · OPLUMO Outlet 8
Points credited
2026-07-26 · Member activity · RM 80.75
Win-back campaign delivered
2026-07-14 · OPLUMO Outlet 8
Outlet purchase
2026-07-02 · Member activity · RM 90.25
Points credited
2026-06-20 · OPLUMO Outlet 8
Outlet purchase
2026-06-08 · Member activity · RM 99.75