Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04186
VM0004186Silvermember4186@example.test · +601110004186 · Preferred outlet: OPLUMO Outlet 5
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,386
Current loyalty balance
Lifetime Spend
RM 1,733
Across 35 visits
Total Visits
35
Since 2024-09-25
Average Order Value
RM 46
Member AOV
Preferred Outlet
OPLUMO Outlet 5
Most visited location
Last Visit
132d
2026-05-30
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,386 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-30 · OPLUMO Outlet 5
Outlet purchase
2026-05-18 · Member activity · RM 34.50
App session
2026-05-06 · OPLUMO Outlet 5
Points credited
2026-04-24 · Member activity · RM 39.10
Win-back campaign delivered
2026-04-12 · OPLUMO Outlet 5
Outlet purchase
2026-03-31 · Member activity · RM 43.70
Points credited
2026-03-19 · OPLUMO Outlet 5
Outlet purchase
2026-03-07 · Member activity · RM 48.30