Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04182
VM0004182Silvermember4182@example.test · +601110004182 · Preferred outlet: OPLUMO Outlet 1
App UserFamily
Consent Status
Opted In
Points Balance
2,055
Current loyalty balance
Lifetime Spend
RM 2,570
Across 16 visits
Total Visits
16
Since 2025-09-22
Average Order Value
RM 158
Member AOV
Preferred Outlet
OPLUMO Outlet 1
Most visited location
Last Visit
112d
2026-06-19
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
2,055 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
Recent activity
Member timeline
Win-back campaign delivered
2026-06-19 · OPLUMO Outlet 1
Outlet purchase
2026-06-07 · Member activity · RM 118.50
App session
2026-05-26 · OPLUMO Outlet 1
Points credited
2026-05-14 · Member activity · RM 134.30
Win-back campaign delivered
2026-05-02 · OPLUMO Outlet 1
Outlet purchase
2026-04-20 · Member activity · RM 150.10
Points credited
2026-04-08 · OPLUMO Outlet 1
Outlet purchase
2026-03-27 · Member activity · RM 165.90