Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
WJ
Wei Jian 04178
VM0004178Silvermember4178@example.test · +601110004178 · Preferred outlet: OPLUMO Outlet 14
LunchNew Joiner
Consent Status
Opted In
Points Balance
2,100
Current loyalty balance
Lifetime Spend
RM 2,625
Across 24 visits
Total Visits
24
Since 2025-08-10
Average Order Value
RM 112
Member AOV
Preferred Outlet
OPLUMO Outlet 14
Most visited location
Last Visit
11d
2026-09-28
App Status
Not Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
2,100 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 14
Outlet purchase
2026-09-16 · Member activity · RM 84.00
App session
2026-09-04 · OPLUMO Outlet 14
Points credited
2026-08-23 · Member activity · RM 95.20
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 14
Outlet purchase
2026-07-30 · Member activity · RM 106.40
Points credited
2026-07-18 · OPLUMO Outlet 14
Outlet purchase
2026-07-06 · Member activity · RM 117.60