Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04177
VM0004177Silvermember4177@example.test · +601110004177 · Preferred outlet: OPLUMO Outlet 13
FamilyDelivery
Consent Status
Opted Out
Points Balance
1,310
Current loyalty balance
Lifetime Spend
RM 1,639
Across 32 visits
Total Visits
32
Since 2025-02-20
Average Order Value
RM 50
Member AOV
Preferred Outlet
OPLUMO Outlet 13
Most visited location
Last Visit
38d
2026-09-01
App Status
Installed
OPLUMO App relationship
Member Status
Active
Silver tier
Membership & rewards
Silver member
1,310 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-01 · OPLUMO Outlet 13
Outlet purchase
2026-08-20 · Member activity · RM 37.50
App session
2026-08-08 · OPLUMO Outlet 13
Points credited
2026-07-27 · Member activity · RM 42.50
Win-back campaign delivered
2026-07-15 · OPLUMO Outlet 13
Outlet purchase
2026-07-03 · Member activity · RM 47.50
Points credited
2026-06-21 · OPLUMO Outlet 13
Outlet purchase
2026-06-09 · Member activity · RM 52.50