Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04174
VM0004174Membermember4174@example.test · +601110004174 · Preferred outlet: OPLUMO Outlet 10
App UserFamily
Consent Status
Opted Out
Points Balance
852
Current loyalty balance
Lifetime Spend
RM 1,065
Across 8 visits
Total Visits
8
Since 2026-04-23
Average Order Value
RM 128
Member AOV
Preferred Outlet
OPLUMO Outlet 10
Most visited location
Last Visit
43d
2026-08-27
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
852 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-08-27 · OPLUMO Outlet 10
Outlet purchase
2026-08-15 · Member activity · RM 96.00
App session
2026-08-03 · OPLUMO Outlet 10
Points credited
2026-07-22 · Member activity · RM 108.80
Win-back campaign delivered
2026-07-10 · OPLUMO Outlet 10
Outlet purchase
2026-06-28 · Member activity · RM 121.60
Points credited
2026-06-16 · OPLUMO Outlet 10
Outlet purchase
2026-06-04 · Member activity · RM 134.40