Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Sarah 04171
VM0004171Silvermember4171@example.test · +601110004171 · Preferred outlet: OPLUMO Outlet 7
WeekendApp User
Consent Status
Opted Out
Points Balance
1,453
Current loyalty balance
Lifetime Spend
RM 1,816
Across 20 visits
Total Visits
20
Since 2025-07-29
Average Order Value
RM 77
Member AOV
Preferred Outlet
OPLUMO Outlet 7
Most visited location
Last Visit
95d
2026-07-06
App Status
Installed
OPLUMO App relationship
Member Status
Dormant
Silver tier
Membership & rewards
Silver member
1,453 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-07-06 · OPLUMO Outlet 7
Outlet purchase
2026-06-24 · Member activity · RM 57.75
App session
2026-06-12 · OPLUMO Outlet 7
Points credited
2026-05-31 · Member activity · RM 65.45
Win-back campaign delivered
2026-05-19 · OPLUMO Outlet 7
Outlet purchase
2026-05-07 · Member activity · RM 73.15
Points credited
2026-04-25 · OPLUMO Outlet 7
Outlet purchase
2026-04-13 · Member activity · RM 80.85