Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
S0
Siti 04153
VM0004153Membermember4153@example.test · +601110004153 · Preferred outlet: OPLUMO Outlet 6
FamilyDelivery
Consent Status
Opted In
Points Balance
535
Current loyalty balance
Lifetime Spend
RM 669
Across 8 visits
Total Visits
8
Since 2026-01-18
Average Order Value
RM 92
Member AOV
Preferred Outlet
OPLUMO Outlet 6
Most visited location
Last Visit
138d
2026-05-24
App Status
Not Installed
OPLUMO App relationship
Member Status
Dormant
Member tier
Membership & rewards
Member member
535 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-05-24 · OPLUMO Outlet 6
Outlet purchase
2026-05-12 · Member activity · RM 69.00
App session
2026-04-30 · OPLUMO Outlet 6
Points credited
2026-04-18 · Member activity · RM 78.20
Win-back campaign delivered
2026-04-06 · OPLUMO Outlet 6
Outlet purchase
2026-03-25 · Member activity · RM 87.40
Points credited
2026-03-13 · OPLUMO Outlet 6
Outlet purchase
2026-03-01 · Member activity · RM 96.60