Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
J0
Jason 04150
VM0004150Membermember4150@example.test · +601110004150 · Preferred outlet: OPLUMO Outlet 3
App UserFamily
Consent Status
Opted In
Points Balance
131
Current loyalty balance
Lifetime Spend
RM 165
Across 1 visits
Total Visits
1
Since 2026-09-10
Average Order Value
RM 173
Member AOV
Preferred Outlet
OPLUMO Outlet 3
Most visited location
Last Visit
11d
2026-09-28
App Status
Installed
OPLUMO App relationship
Member Status
Active
Member tier
Membership & rewards
Member member
131 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageExpired · expires 2026-11-30
Member notes
Relationship context
CRM NoteNo manual notes yet
Recent activity
Member timeline
Win-back campaign delivered
2026-09-28 · OPLUMO Outlet 3
Outlet purchase
2026-09-16 · Member activity · RM 129.75
App session
2026-09-04 · OPLUMO Outlet 3
Points credited
2026-08-23 · Member activity · RM 147.05
Win-back campaign delivered
2026-08-11 · OPLUMO Outlet 3
Outlet purchase
2026-07-30 · Member activity · RM 164.35
Points credited
2026-07-18 · OPLUMO Outlet 3
Outlet purchase
2026-07-06 · Member activity · RM 181.65