Members · Customer 360
Customer 360
A complete view of this member's profile, value, behaviour and engagement across all outlets.
D0
Daniel 04146
VM0004146Silvermember4146@example.test · +601110004146 · Preferred outlet: OPLUMO Outlet 16
LunchNew Joiner
Consent Status
Opted In
Points Balance
1,327
Current loyalty balance
Lifetime Spend
RM 1,659
Across 10 visits
Total Visits
10
Since 2026-02-26
Average Order Value
RM 133
Member AOV
Preferred Outlet
OPLUMO Outlet 16
Most visited location
Last Visit
63d
2026-08-07
App Status
Installed
OPLUMO App relationship
Member Status
At Risk
Silver tier
Membership & rewards
Silver member
1,327 pointsCurrent redeemable points balance.
RM10 Birthday RewardAvailable · expires 2026-12-31
Free BeverageAvailable · expires 2026-11-30
Member notes
Relationship context
CRM NotePrefers weekend visits
CRM NoteConsider win-back offer
Recent activity
Member timeline
Win-back campaign delivered
2026-08-07 · OPLUMO Outlet 16
Outlet purchase
2026-07-26 · Member activity · RM 99.75
App session
2026-07-14 · OPLUMO Outlet 16
Points credited
2026-07-02 · Member activity · RM 113.05
Win-back campaign delivered
2026-06-20 · OPLUMO Outlet 16
Outlet purchase
2026-06-08 · Member activity · RM 126.35
Points credited
2026-05-27 · OPLUMO Outlet 16
Outlet purchase
2026-05-15 · Member activity · RM 139.65